ISO 41001:2018 Facilities management System

Facilities management (FM) is understood to suffer from a general lack of knowledge and awareness, thus the publication of these supporting documents to articulate “what it is” was seen to be extremely beneficial.
ISO 41011:2017 describes facility management as an “organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business”.
FM is currently one of the fastest-growing professional and operational disciplines worldwide. Frost & Sullivan has projected that by 2025 the global FM market of outsourced services will be worth $1 trillion. Outsourced FMS is also increasingly used to deliver complex services. (Frost & Sullivan, 2016)
In financial terms, FMS constitutes the second-highest cost for any organization with few exceptions and can, where relevant, make a considerable contribution to the bottom line on an ongoing basis. (Organization International de Normalization (ISO), 2016)
One of the aims of ISO 41001:2018 is to increase awareness and support the development, implementation and maintenance of effective facilities management regimes in all sectors of industry and commerce worldwide.


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